Privacy Policy
Section 1 Information Regarding the Collection of Personal Data
(1) The following information describes our collection of your personal data when you visit our website. Personal data are any and all data that can specifically identify you, such as name, address, email addresses, user behaviour.
(2) Controller within the sense of Art. 4(7) EU General Data Protection Regulation (GDPR):
HolstenTherme GmbH
Norderstrasse 8
24568 Kaltenkirchen
Phone: 04191/9122–0
Fax: 04191/9122–22
Contact: info@holstentherme.de
Internet: www.holstentherme.de
Managing Director: Stefan Hinkeldey
Commercial Register no.: HRB 2693–B
Registry Court: Kiel Local Court
VAT ID no.: DE 134 887 323
Hotel & Conference Management
TGN Management GmbH
Doris Essmann
HRB 27137 KI ∙ Kiel Local Court
Tax no.: 11/297/00370 ∙ VAT ID no.: DE 369 236 263
(see Legal Information). [You can contact our data protection officer at datenschutz@holstentherme.de or at our postal address (please add ‘Attn.: Data Protection Officer — Confidential —’ to the address).]
(3) When you contact us by email or by using a contact form, we will store the data you provide (your email address, possibly your name and telephone number) so that we can answer your questions. We erase any data acquired at this time when the storage is no longer required or restrict processing of the data if erasure is prohibited by statutory retention obligations.
(4) If we engage contract service providers to perform certain functions of our services and products or want to use your data for advertising purposes, you will find detailed information about these uses below. We will also specify the defined criteria for duration of the storage.
Section 2 Your Rights
(1) You have the following rights vis-à-vis us concerning your personal data:
– Right of access
– Right to rectification or erasure
– Right to restriction of processing
– Right to object to processing
– Right to data portability
(2) Furthermore, you have the right to lodge a complaint regarding the processing of your personal data with a supervisory authority.
Section 3 Collection of Personal Data During Your Visit to Our Website
(1) If you use the website solely to obtain information, i.e. you do not register or send any information for other reasons, we collect solely the personal data that your browser transmits to our server. If you want to view our website, we collect the following data; this is technically necessary for us so that we can display our website to you and guarantee its stability and security (legal grounds pursuant to point (f) of Art. 6(1) GDPR):
– IP address
– Date and time of the query
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the access (exact page)
– Access status/HTTP status code
– Transmitted data quantity for each visit
– Website from which access is referred
– Browser
– Operating system and its user interface
– Language and release of browser software
(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and attributed to the browser you are using; they send certain information to the operator setting the cookie (us in this case). Cookies cannot execute any programs or transfer viruses to your computer. They are used to make the internet site more user-friendly and effective overall.
(3) Use of cookies:
a) This website uses the following types of cookies; their scope and functionality are explained below:
– Transient cookies (see b)
– Persistent cookies (see c)
b) Transient cookies are automatically erased when you close your browser. They include in particular the session cookies. These cookies store a so-called session ID that is used to attribute various queries from your browser to the joint session so that your computer can be recognised when you return to our website. The session cookies are erased when you log out or close the browser.
c) Persistent cookies are erased automatically after a set period of time that can differ from one cookie to the next. You can erase cookies at any time by using the security settings of your browser.
d) You can configure your browser settings as you wish; for instance, you can block third-party cookies or all cookies. We want to point out that this may prevent you from using all the functionalities of this website.
e) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.
f) The Flash cookies that are used are recorded by your Flash plugin, not by your browser. In addition, we use HTML5 storage objects that are placed on your device. These objects store the required data independently of the browser you use and do not have an automatic expiration date. If you do not want to allow the processing of Flash cookies, you must install a suitable add-on (e.g. ‘Better Privacy’ for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by utilising your browser in private browsing mode. In addition, we recommend that you regularly delete your cookies and browser history manually.
g) Cookies for marketing purposes
Marketing cookies are used to display interest-based advertising. When you visit another website, your browser’s cookie is recognised and you are shown selected advertisements based on the information stored in this cookie. These cookies are activated solely if you have given your consent (legal grounds: point (a) of Art. 6(1) GDPR). You can give your definite consent by continuing to use the website after a corresponding notice has been displayed or by actively clicking on ‘Agree’ in the displayed notice. You can withdraw your consent at any time by going to datenschutz@holstentherme.de or by using our postal address (please add ‘Attn.: Data Protection Officer’ to the address). Your withdrawal of consent is without prejudice to the lawfulness of processing based on consent prior to the withdrawal.
h) Cookies for analysis:
These cookies allow us to measure the reach of our own website. Among other functions, the cookie allows us to track the website visited before our website was accessed and how our website was used. We use these data to optimise our website by evaluating the campaigns we have conducted and for other purposes (legal grounds: point (a) of Art. 6(1) GDPR). You can give your definite consent by continuing to use the website after a corresponding notice has been displayed or by actively clicking on ‘Agree’ in the displayed notice. You can withdraw your consent by going to datenschutz@holstentherme.de or by using our postal address (please add ‘Attn.: Data Protection Officer’ to the address). Your withdrawal of consent is without prejudice to the lawfulness of processing based on consent prior to the withdrawal.
i) Essential cookies
Cookies required for the proper functioning of our website are known as technically necessary cookies (legal grounds: point (c) of Art. 6(1) GDPR).
j) Consent to the use of cookies
We use cookies to ensure the proper functioning of our website. We use CookieFirst, a consent management platform, to obtain and to document correctly your valid consent to the use and storage of cookies in the browser you use to access our website. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: cookiefirst.com, known as CookieFirst.
When you access our website, a connection that enables us to obtain valid consent from you for the use of certain cookies is established with the CookieFirst server. CookieFirst then stores a cookie in your browser to ensure that solely the cookies to which you have given your consent can be activated and to document the activation correctly. The processed data will be stored until the specified storage period expires or you request the erasure of the data. Specific statutory retention periods may lead to variations in the storage periods.
CookieFirst serves to obtain the legally required consent for the use of cookies. Legal grounds for its use are found in point (c) of Article 6(1) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This agreement is required by data protection law and ensures that the data of our website visitors is processed solely in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data are collected at this time:
- Your consent status or the withdrawal of your consent
- Your anonymised IP address
- Information about your browser
- Information about your device
- Date and time of your access to our website
- The URL of the website on which you have saved or updated your consent settings
- The approximate location of users who have saved their consent preferences
- A universally unique identifier (UUID) of the website visitor who clicked on the banner cookie
This cookie table was created and updated by the consent management CookieFirst.
Every user actively decides at the start of a visit to the website whether he or she agrees to or rejects the setting of tracking cookies. Tracking cookies are set solely if you have given your active consent. You can change your decision at any time by clicking here: Click here to adjust your cookie settings.
(4) Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider performs services for hosting and displaying the website for us. This serves the pursuit of our legitimate interests in the correct presentation of our products and services as determined by a weighing of interests. All data collected during the use of this website or of the forms provided for this purpose in the online shop are processed on its servers as described below. Processing on other servers takes place solely within the scope explained here. This service provider is domiciled within the EU or the European Economic Area (EEA).
Section 4 Additional Functions and Services of Our Website
(1) We offer various services in addition to the information-only use of our website that you can use if you are interested. As a rule, you must provide additional personal data in this case so that we can perform the requested service; the aforementioned principles for data processing apply here as well.
(2) We engage at times external service providers to process your data. We carefully select and engage these providers; they are required to follow our instructions and are regularly audited.
(3) Furthermore, we may transfer your personal data to third parties if and when we offer participation in special campaigns or contests, the conclusion of agreements or similar services in collaboration with partners. You receive more detailed information about any such transfer when you provide your personal data or in the lower section of the description of the service.
(4) If and when our service provider or partner’s business is located in a country outside of the European Economic Area (EEA), we will notify you of the consequences of this fact in the description of the service.
Section 5 Objection or Withdrawal of Consent to Processing of Your Data
(1) If you have given your consent to the processing of your data, you may withdraw this consent at any time. This withdrawal affects the lawfulness of the processing of your data after you have notified us of the withdrawal.
(2) If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is especially the case if the processing is not required for the performance of a contract with you; we explain this in the following description of each of the functions. If you lodge an objection of this type, we ask that you present the reasons why we should not process your personal data as in the past. In the event of a legitimate objection, we will review the circumstances and either cease or modify the data processing or describe to you our compelling legitimate interests for continuing the processing.
(3) Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. You can notify us of your objection to advertising by using the following contact details:
HolstenTherme GmbH
Norderstrasse 8
24568 Kaltenkirchen
Phone: 04191/9122–0
Fax: 04191/9122–22
Contact: info@holstentherme.de
Internet: www.holstentherme.de
Managing Director: Stefan Hinkeldey
Commercial Register: HRB 2693-B, Kiel Local Court
VAT ID no.: DE 134 887 323
These cookie regulations were created and updated by the company Cookie Consent —CookieFirst.
The cookie banner was created and updated by the company CookieFirst.com.
Section 6a Integration of YouTube Videos
(1) We have integrated YouTube videos in our online site; they are stored on www.YouTube.com and can be played directly from our website. They have all been integrated in the ‘extended privacy mode’, which means that no data about you as the user are transmitted to YouTube if you do not play the videos. The data specified in subsection 2 will not be transmitted until you play the videos. We do not have any control over this data transmission.
(2) When you visit this website, YouTube receives the information that you have accessed the corresponding sub-page of the website. In addition, the data described in section 3 of this policy will be transmitted. This happens independently of whether YouTube provides a user account you are logged on to or you have no user account. If you are logged on to Google, your data are associated directly with your account. If you do not wish the data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as a use profile and uses this profile for advertising, market research and/or tailored design of its website. This type of analysis serves especially (even for users who are not logged on) to display targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of this user profile, although you must contact YouTube to exercise this right.
(3) You will find additional information about the purpose and scope of the collection and processing of data by YouTube in the site’s privacy policy. You will also find there additional information about your rights and the possible settings for the protection of your private sphere: www.google.de/intl/de/policies/privacy. Google processes your personal data in the USA as well and has accepted the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
Section 6b Integration of Google Maps
(1) We use the Google Maps service on this website. This enables us to display interactive maps right on the website, and you can conveniently use the map function.
(2) When you visit this website, Google receives the information that you have accessed the corresponding sub-page of the website. In addition, the data described in section 3 of this policy will be transmitted. This happens independently of whether Google provides a user account you are logged on to or you have no user account. If you are logged on to Google, your data are associated directly with your account. If you do not wish the data to be associated with your Google profile, you must log out before activating the button. Google stores your data as a use profile and uses this profile for advertising, market research and/or tailored design of its website. This type of analysis serves especially (even for users who are not logged on) to display targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of this user profile, although you must contact Google to exercise this right.
(3) You will find additional information about the purpose and scope of the collection and processing of data by the plugin provider in the privacy policy of the pertinent provider. You will also find there additional information about your related rights and the possible settings for the protection of your private sphere: www.google.de/intl/de/policies/privacy. Google processes your personal data in the USA as well and has accepted the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
Section 7 Web Analytics
1. Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service offered by Google, Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, text files that are stored on your computer and enable an analysis of your use of the website. As a rule, the information regarding your use of this website generated by the cookie is transmitted to a Google server in the USA and stored there. If, however, the IP anonymisation is enabled on this website, Google truncates your IP address within the member states of the European Union or in other states which are parties to the treaty on the European Economic Area before transmitting it. The complete IP address is transferred to a Google server in the USA and truncated there solely in exceptional cases. Acting on behalf of the operator of this website, Google uses this information to analyse your use of the website, to compile reports about website activities and to perform additional services related to website use and internet use for the website operator.
(2) The IP address transmitted by your browser within the scope of Google Analytics is not associated with other Google data.
(3) You can prevent the storage of cookies by making the appropriate settings in your browser software; however, we expressly point out to you that doing so may prevent you from being able to use all of the functions on this site in their full scope. Moreover, you can prevent the disclosure of the data generated by the cookie and related to your activities on the website (including your IP address) to Google and Google’s processing of these data by downloading and installing the browser plugin from the following link: tools.google.com/dlpage/gaoptout.
(4) This website uses Google Analytics with the extension ‘_anonymizelp()’. This truncates the IP addresses before further processing, ensuring they cannot be used to identify individuals. If and when the data that have been collected about you have a personal relationship to you, this relationship is immediately excluded, immediately erasing the personal data.
(5) We use Google Analytics to analyse and continuously improve the use of our website. The statistics we obtain in this way enable us to improve our services and make them more interesting for you as a user. Google has accepted the provisions of the EU-US Privacy Shield for the exceptional cases in which personal data are transmitted to the USA (https://www.privacyshield.gov/EU-US-Framework). The legal grounds for the use of Google Analytics are found in point (f) of Art. 6(1) GDPR.
(6) Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Terms and conditions of use: www.google.com/analytics/terms/de.html, overview of privacy policy: www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: www.google.de/intl/de/policies/privacy.